Raiffeisen Software (RSG) is the software provider for Raiffeisen Banking Group in Austria and sets standards in the financial sector with innovative IT solutions. With currently 895 employees, Raiffeisen Software is one of the largest IT service providers in Austria. The company has four locations: Linz (headquarters), Vienna, Innsbruck and Leoben and also has a stake in a Raiffeisen company in Hungary (Budapest).
On behalf of AUKOS, strategic project management for a robo-advisory project ("WILL") was executed for Raiffeisen Software. This robo-advisory solution allows all new and existing customers of Raiffeisen Banking Group to contract for online asset management with automated and ongoing portfolio optimization - a service which was limited to high net worth individiuals before.
The entire project was handled in an agile manner based on the SCRUM principle. In this context the main task of the engagement was to arbitrate the classical project goals of the customers (fixed budget, fixed scope and given deployment date) with the agile approach of Raiffeisen Software and thus to take on a mediating and intermediary role.
The coordination of development teams in Linz, Vienna and Leoben was as much a part of the engagement as harmoniziation with involved Raiffeisen data centers and the external implementation partner.
The active and intensive integration of subject-matter experts from the banks into the project-team significantly increased transparency of project progress for clients and also allowed a close monitoring of gaps between clients ideas and requirements on the one side and actual implementation by the SCRUM team on the other side by timely feedback.
In addition to the iterative and incremental development of the product (specified by SCRUM) GO-LIVE was also managed this way. A first (project-internal) trial run with the "Minimum Viable Product" helped to real-world test the correct and desired functionality as soon as possible. Based on this further increments were deployed until the final and successful roll-out of the solution named "WILL" in March 2020.
Go-Live of "WILL" for Vienna, Lower- and Upper Austria ended the involvement as planned and further project management was completely handed over to the SCRUM team.